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Not an EMR – Cognito Forms is not an Electronic Medical Record system and does not track patients as individuals.
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Such contracts shall obligate Subcontractor to abide by substantially the same terms and conditions as are required of Cognito Forms under this BAA. Integrations – Cognito Forms agrees to enter into written contracts with any agent or independent contractor that creates, receives, maintains, or transmits PHI on behalf of the Cognito Forms with regard to services provided by Cognito Forms pursuant to the Agreement (collectively, “Subcontractors”).PHI should be marked as protected to prevent transmission via email unless patients have signed a waiver allowing for transmission of PHI via email for communication purposes. Emails – Email notifications should be reviewed to ensure they are HIPAA-compliant.Automatic locking of screens and other computer security measures should still be employed, but this adds an additional layer of protection. Timeouts – User timeouts will change from 8 hours to 1 hour to increase the security for sensitive PHI.Support – Support for form issues will be provided through standard email support and template sharing, but not through direct access by Cognito Forms team members.All new forms will be automatically encrypted at rest (including any files uploaded via the File Upload field). If you have existing forms that are not currently encrypted, they will immediately be encrypted moving forward after establishing the BAA. Encryption – All forms for HIPAA-compliant customers will be encrypted at rest.In preparation for establishing a BAA with Cognito Forms, please take note of the following terms and stipulations: